Terms of service
Terms of Service
Effective Date: 29/06/025
Welcome to Samatva Sanctum! These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively, the “Services”), operated by Samatva Sanctum (“we,” “us,” or “our”). By accessing or using our Services, you agree to be bound by these Terms.
1. Use of Our Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You must be at least 18 years old or the age of majority in your jurisdiction to make purchases from our website.
2. Products & Pricing
We make every effort to ensure that the details, descriptions, and prices of our products are accurate. All prices are listed in [INR] and are subject to change without notice.
We reserve the right to modify or discontinue products at any time without liability.
3. Orders & Payment
When you place an order, you agree to provide accurate, complete, and current information. We reserve the right to refuse or cancel any order due to stock availability, pricing errors, or suspected fraud.
Payments must be made using approved payment methods listed on the website. All transactions are securely processed.
4. Shipping & Delivery
We aim to dispatch all orders promptly. Shipping times may vary depending on your location and chosen shipping method. We are not responsible for delays caused by courier services or external factors beyond our control.
5. Returns & Refunds
We accept returns only for products received in damaged condition, as outlined in our Return Policy. Claims must be made within 48 hours of delivery with photo/video proof.
6. Intellectual Property
All content on this site—including text, images, logos, and designs—is the property of Samatva Sanctum and protected by applicable intellectual property laws. You may not reproduce, modify, or distribute any content without written permission.
7. User Accounts
If you create an account on our site, you are responsible for maintaining its confidentiality and for all activity under your login credentials. We reserve the right to suspend or terminate accounts that violate these Terms.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Services or products.
9. Indemnification
You agree to indemnify and hold Samatva Sanctum harmless from any claims, losses, damages, or expenses arising from your misuse of the Services or violation of these Terms.
10. Privacy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Changes to Terms
We may update these Terms from time to time. The updated version will be posted on our website with the effective date. Continued use of the Services constitutes your acceptance of the updated Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.
Contact Us:
For any questions regarding these Terms, please contact us at:
📧 subhra@samatvasanctum.com
📞92897 94027
🌐 www.samatvasanctum.com